Overview
Thank you for shopping with us. We want you to be completely satisfied with your purchase.
Orders are typically processed within 1–2 business days. Once shipped, you will receive a confirmation email with tracking information. Please ensure all order details are correct before finalizing your purchase.
Return Eligibility
Due to hygiene and safety concerns, we do not accept returns or exchanges on Control Panties or any shapewear products once opened or tried on. Please ensure you review size guides carefully before purchasing.
Returns may be accepted only if the item is unopened, unworn, in its original packaging, and returned within 14 days of delivery. Refunds will not be issued for used or damaged lingerie items.
Non-returnable items include:
- Opened or worn shapewear
- Items without original packaging or tags
- Gift cards
- Personal hygiene products
Proof of purchase is required for all returns.
Refunds
Once your return is received and inspected, we will notify you via email. If your return is approved, the refund will be processed and a credit will be applied to your original method of payment within a few business days.
Late or missing refunds
If you haven’t received a refund yet, please check your bank account and then contact your credit card company or bank. There may be processing delays before a refund is officially posted.
If you’ve done all of this and still have not received your refund, please contact us at Nirdambhay1830@gmail.com.
Sale items
Sale items are final sale and cannot be refunded or exchanged unless they arrive damaged or incorrect.
Exchanges
We only replace shapewear items if they are defective or damaged upon delivery. If you need to request an exchange for the same item, contact us at Nirdambhay1830@gmail.com and send your product to: B-101 Sumeru city mall, Sudama chowk, Motavarachha, Surat, Gujarat 394101.
Order Issues
If your order is missing items, contains incorrect products, or arrived damaged, please notify us within 5 days of receiving your package along with relevant photos and order details.
Shipping Returns
To return your eligible product, mail it to: Nirdambhay1830@gmail.com.
You will be responsible for return shipping costs. Shipping fees are non-refundable. If your return is approved, the shipping cost will be deducted from your refund.
Delivery times for exchanges may vary depending on your location.
Need Help?
If you have any questions regarding your order or return for Control Panties, please contact us at Nirdambhay1830@gmail.com.